Should you require assistance regarding our knitted products or your recent correspondence with stitchknotmat, please refer to the official contact channels provided below. Our team is committed to providing professional support and ensuring your enquiries are handled with due care.

Corporate Identity

• Registered Business Address: 10 Rotherglen Ct, Brampton, ON L6X 2S1

Communication Channels

For the most efficient resolution, we recommend contacting us via our dedicated electronic mail address.

• Email: knittedblanket@stitchknotmat.com
• Telephone: +1 6477862390

Support Hours & Response Policy

We value your patience and aim to address all incoming messages in the order they are received.

• Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (Pacific Time).
• Response Time: If our representatives are unavailable at the time of your enquiry, please leave a detailed message. Our policy is to provide a formal response within 24 hours.

Physical Operations & Logistics

All administrative and inventory-related matters are managed from our primary location in British Columbia.As a direct-to-consumer brand with our own facility in BC, we ensure that every order is inspected and hand-packed on-site before being shipped directly to our customers in the US and Europe.

• Warehouse & Office Address: 10 Rotherglen Ct, Brampton, ON L6X 2S1