1. Inventory Management and Ownership
All items showcased on www.stitchknotmat.com are held as physical stock within our dedicated facilities. stitchknotmat maintains full legal and physical ownership of all merchandise prior to dispatch. We do not facilitate transactions for goods held by external parties; every order is fulfilled from our curated collection of knitted products.
2. Facility Operations
Our logistics and distribution are centralised at our primary facility:
10 Rotherglen Ct, Brampton, ON L6X 2S1
This location serves as the definitive point of origin for our global distributions to Europe and the United States. By maintaining our own premises, we ensure that every item is stored in a climate-controlled environment suitable for high-quality textiles.
3. Order Processing and Dispatch
Because we maintain 100% on-site availability of our listed products, we operate with a streamlined fulfillment cycle.
- Verification: Orders undergo immediate internal processing upon confirmation.
- Preparation: The goods are taken from the shelf and prepared by our team.
- Transit: Packages are dispatched directly from our doors to the customer’s address, ensuring a transparent chain of custody.
4. Compliance and Consumer Protection
In accordance with European Union consumer regulations and North American commercial standards, we provide full transparency regarding the origin of our goods. Our internal control over the supply chain ensures that the descriptions and availability status provided on www.stitchknotmat.com accurately reflect our current physical holdings.
